AI Workflow Integration

AI‑powered email and ticket triage that automatically classifies intent, assigns priority, routes to the right team or agent, and suggests replies with macros—reducing response time, improving first‑contact resolution, and ensuring SLA compliance.

Operations copilot that provides step‑by‑step SOP guidance, auto‑fills forms with context, performs system checks, and executes automated actions—reducing operator errors, speeding up repetitive tasks, and ensuring consistent process execution.

Meeting intelligence platform that automatically captures audio, generates summaries and transcripts, extracts action items with owners and due dates, and syncs to CRM and task management systems—with privacy controls and compliance features for sensitive conversations.